Voice

Services

Communications are the heart of every business, and your phone service is a big part that.  Your phone system should not only be reliable and scalable, but also have the latest technology to make doing business easier and from anywhere.

We have partnered with one of the industries leading service providers to offer just that.

Our service is a cloud-based PBX system with the latest technology.  This means that there is not expensive 'In-house' equipment to purchase.  And we offer all of the latest technologies in calling, conferencing (both audio and visual), and collaboration tools. We also offer a variety of ways to use your service, such as desk phone, softphone, and mobile platforms. This allows you the flexibility of using this service the way you do business.

 

We offer a wide range of phones for our service to make it easier to get your service going.  However, our service will work with many of VoIP capable devices and you may not need to purchase new equipment.  This would depend on the capabilities of your current hardware. If you don’t have hardware, and are not interested in purchasing any, you may also install the softphone and use a headset to send and receive calls just as if you had a regular desk phone. If you would prefer to go mobile, then you will only need to download the mobile app (Android and iPhone).  This makes it easy and flexible to accommodate your staff's work environments and schedules so that your phone service is working the way that you need it to when you need it to.

Numbers

Every account gets a Main company voice and fax number.  We can assign new numbers to your service or port your existing numbers over to this service, whatever your needs may be.  We also offer Toll free and Vanity numbers for your convenience.

Each line on your service will have an extension, but will also get a phone number or 'Direct Dial' number.  This line can be assigned to a desk phone, a softphone (Desktop Application), or a mobile device depending on your needs.

Features

Here is a list of some of the features that our service offers.  Please speak with a sales representative for more details.

Business phone system with:
  • Cloud-based PBX

  • Company fax line

  • Auto-Receptionist

  • Multi-level IVR

  • Corporate directory

  • Dial-by-name directory

  • Music and messages on hold

  • Visual Voicemail

  • Employee and Department extensions

  • Role-based access control

  • Desktop phone, desktop application, or Mobile app access to most features

  • Business SMS and MMS

Call management features include:
  • Call queues

  • Answering rules

  • Call forwarding

  • Caller ID

  • Call transfer

All Voice Packages Include:
  • Call Park

  • Extension dialing from any device

  • Call screening and blocking

  • On-demand call recording

  • Shared lines

  • Call logs

  • Call flip across devices

  • Intercom

  • Paging

  • Presence across multiple devices

  • Missed call notifications on all devices

  • User templates

  • Company number labeling

  • Historical call reports

Audio conferencing features include:
  • Unlimited, easy access across all devices

  • Own unique bridge number and access codes

  • Host controls plus invite with international dial-in

  • Local dial-in numbers in over 40 countries

Our Voice Partners Include:
Contact us for a Quote Today!

 Address. PO BOX 3250, Independence, MO 64055

Tel. 816-533-3374

Hours: Mon-Fri 8am-5pm