Most system issues are caused by missing updates or anti-virus problems. This is what this support package is designed to handle. With this support, you get all of your Windows and third-party updates as they are deployed. This includes utilities such as Java, Adobe Reader, etc. We also provide anti-virus protection that is monitored daily to ensure that all systems are running smoothly. This is how we take a proactive approach to keeping your systems up and running correctly so that you have less “downtime.”
Basic Support is perfect for the company looking for:
Automations for daily systems maintenance to assist your in-house IT staff.
More secure and stable work environment.
Less “downtime” and loss of productivity.